Udemy Review: The Good & The Bad – Updated 2024

Udemy is a popular online learning platform that offers a wide variety of courses for personal and professional development. As a student myself, I’ve found that the platform has a rich catalog covering various topics, which cater to different learning preferences and goals. In my Udemy review below you will see that Udemy provides a unique learning experience tailored to the needs of individual learners.


By Marc Andrews

Course Variety
Course Quality
User Interface and Accessibility
Price and Affordability
Support and Resources


Udemy stands out as a comprehensive online learning platform, excelling especially in its vast array of courses and user-centric approach. With over 150,000 courses spanning various subjects like IT, business, arts, and self-development, it caters to a diverse range of learners. Its model, similar to Uber or Airbnb, connects students and instructors effectively, offering a unique blend of quality and variety. This makes Udemy a vital resource for anyone seeking to enhance their skills or pursue new learning avenues.


One of the factors that make Udemy stand out is the quality of its course offerings and instructors. Classes are designed by professionals with expertise in their respective fields, ensuring that learning materials are up-to-date and engaging. Furthermore, the platform’s structure and features support a comprehensive learning experience, making it a top choice for individuals seeking professional and personal growth opportunities.

Click here to view how we ranked it vs its competitors on our top 17+ list.

Key Takeaways

  • Udemy offers a diverse catalog of courses for personal and professional development.
  • Instructors on the platform are experts in their respective fields, providing engaging and up-to-date content.
  • The platform’s structure and features create a comprehensive learning experience for students.

Udemy Review: an Overview

As a user of Udemy, I find it to be one of the largest online learning platforms available today. With thousands of courses covering a wide range of topics, Udemy has made education more accessible and affordable for people around the world. The platform offers a variety of features that make learning both enjoyable and effective.

One of the things that sets Udemy apart is its extensive selection of courses spanning various topics, from technology and business to personal development and creative arts. The range of course options ensures that there is something for everyone, no matter their interests or skill levels. The courses are instructed by industry professionals and are designed with the learner in mind.

In addition to its vast assortment of courses, Udemy offers a user-friendly app that makes learning on-the-go more feasible. The app is available on both iOS and Android devices, allowing users to study whenever and wherever is most convenient for them. The app also includes features such as offline viewing and customizable speed settings, giving users more control over their learning experience.

Some key highlights of Udemy include:

  • Thousands of courses to choose from
  • Industry professionals as instructors
  • Affordable pricing and occasional discounts
  • 30-day refund policy
  • Lifetime access to purchased courses
  • User-friendly app for iOS and Android devices

Another major strength of the platform is its ability to accommodate learners with different learning styles and preferences. Courses on Udemy include a diverse array of learning materials, from video lectures and slideshows, to quizzes and additional resources. Some courses even offer project-based learning, allowing students to apply their knowledge through hands-on experiences.

While no learning platform is perfect, Udemy has certainly made its mark in the world of online education. Its combination of diverse course offerings, accessibility, and flexibility makes it a valuable resource for anyone looking to expand their skills or explore new interests.

Course Offerings and Categories

Udemy Review: Picture showing many different icons on subjects.

Udemy offers a diverse range of courses across multiple categories, making it a hub for online learning. Their course offerings span across categories such as business, design, music, web development, JavaScript, photography, Python, and programming.

What I appreciate the most about Udemy is the versatility of their courses. From beginner-friendly courses that help you build foundational skills to more advanced topics that cater to seasoned professionals, there’s a little something for everyone. Additionally, Udemy provides access to both free and paid courses, accommodating various budgets and learning preferences.

Furthermore, their course library is updated regularly, allowing interested learners like me to stay up-to-date with the latest industry trends and techniques. To give you a better understanding of their course offerings, I’ll briefly list the categories available on Udemy:

  • Development
  • Business
  • Finance & Accounting
  • IT & Software
  • Office Productivity
  • Personal Development
  • Design
  • Marketing
  • Lifestyle
  • Photography & Video
  • Health & Fitness
  • Music
  • Teaching & Academics

Udemy’s website is user-friendly, making it easy for me to search and filter courses based on my interests and goals. For example, if I’m looking for a web development course, I can easily filter through their library and find courses focusing on JavaScript, Python, or other programming languages.

I also found that Udemy provides real-time user ratings and reviews for each course to help me make informed decisions before enrolling. This way, I can ensure I’m investing both time and money into high-quality courses taught by industry experts.

In my Udemy review it’s clear that the course offerings across various categories make it an excellent choice for anyone seeking to learn or improve their skills. With a plethora of options available, it’s easy for me to find the courses that align with my interests, goals, and budget.

Instructors and Teaching Quality

In this section of the Udemy Review, I’ll discuss the instructors and teaching quality on the Udemy platform. Udemy courses are created and overseen by real-world experts in their respective fields. This ensures that the quality of instruction is high, and lectures are engaging and informative.

Course Quality: Udemy has a Quality Review Process in place for every course to ensure that they meet their standards. This process helps maintain a consistent level of quality across all courses offered on the platform.

Instructors: The quality of instructors on Udemy is generally high, as they have expertise in their fields and work hard to deliver engaging and informative content. Additionally, some courses may have more than one instructor or teaching assistant to help answer students’ questions and provide support throughout the learning process.

Here are some highlights of Udemy’s teaching quality:

  • Expertise: Instructors have real-life experience in their respective fields, ensuring that their courses are practical and relevant to the students.
  • Support: Many courses include teaching assistants, providing additional assistance for students who have questions or need guidance.
  • Diverse Range of Topics: Udemy offers a wide variety of courses, so there is likely a course that matches your interests and needs.

While Udemy works to maintain a high standard of teaching quality, it’s important to note that a platform with a diverse range of instructors and course topics may have some variability in quality. I recommend checking reviews and previews of courses before committing to ensure that the instructor’s teaching style aligns with your preferences and needs.

In conclusion, Udemy is a platform that offers a wide range of courses taught by knowledgeable instructors. Though there may be some variability in quality, the platform’s Quality Review Process and the expertise of its instructors help ensure you have a positive learning experience.

Pricing and Subscriptions in our Udemy Review

When it comes to Udemy, one of the main factors to consider is the pricing and subscription options available. The platform offers a mix of free courses and paid courses, catering to various needs and budgets.

In general, Udemy courses are affordable, with prices starting at $11.99 and going up to $199.99. The cost of a course depends on the topic, the instructor’s expertise, and the course’s length.

For those interested in continuous learning, Udemy offers a subscription model known as Udemy Pro. This option provides access to a range of courses for a monthly fee, allowing enrolled students to deep dive into their chosen fields. Additional information on Udemy subscriptions can be found on their official Subscriptions page.

To attract new learners and encourage existing users, Udemy frequently offers discounts and promotions. Keep an eye out for these special offers, as they can help save money on course enrollment or subscription fees.

Furthermore, Udemy offers a 30-day money-back guarantee. This policy ensures that if a course isn’t to your satisfaction, you can request a full refund, with no questions asked, within 30 days of purchase.

What I’ve found in this Udemy review is their pricing and subscription models make it a versatile and budget-friendly option for those interested in personal and professional development.

Student Experience and Reviews

Udemy Review: Student reading glowing reviews.

As a student on Udemy, I have found that the platform offers a unique learning opportunity. Udemy courses are known for their affordability, with prices ranging from $11.99 to $199.99, allowing a diverse group of learners to access educational content. In addition, Udemy offers almost 600 free courses on various topics, making the platform more accessible for those on a tight budget but like all things free they might not be the best.

The Udemy community enhances the learning experience by offering interactive discussions and Q&A sessions. Students can participate in dedicated discussion boards, which offer a great way to engage with peers and instructors. Furthermore, live Q&A sessions hosted by instructors provide an opportunity to clarify doubts and promote critical thinking.

When considering student feedback, it’s essential to look at both positive and negative reviews. Users of Udemy generally appreciate the wide range of topics covered, the course flexibility, and the ability to access content at their convenience. As a student, I found Udemy to be an effective platform. However, it is pertinent to bear in mind that the quality of courses may vary given that Udemy allows any instructor to create and publish a course.

User reviews on Udemy provide a reliable way of getting insight into the quality of the courses. By reading through ratings and feedback, students can make an informed decision before enrolling in a course. It is worth mentioning that Udemy offers a 30-day refund policy, which ensures that students can request a refund if the course doesn’t meet their expectations.

In conclusion, my personal experience as a student on Udemy, the platform has helped enhance my skills and knowledge. However, prospective students must read multiple reviews and consider the course specifics before enrolling to ensure a positive learning experience.

Udemy’s Structure and Learning Features

As someone who has used Udemy, I can tell you that Udemy boasts a variety of learning features to cater to different learning styles. From their course structure to the additional tools they offer, they have designed a platform that is learner-friendly in many ways.

The course structure on Udemy typically consists of a series of video lectures, each focusing on a specific topic. Some courses also include additional reading materials, quizzes, and practical exercises to consolidate your learning. I found that this format allows you to engage more with the content than you would if you were just watching videos or reading text.

What makes Udemy stand out in the online learning market is its policy of lifetime access to the course materials once you enroll. This means that you can revisit the materials as often as you like, at your own pace. As someone who often needs to refresh their knowledge, I found this feature incredibly valuable.

Another significant benefit of Udemy’s platform is its self-paced learning system. You can adjust your schedule according to your needs and your approach to learning. I, personally, have found this flexibility to be crucial in helping me manage my workload and balance other responsibilities.

Upon completing a Udemy course, you are awarded a certificate of completion. While it may not have the same weight as a formal accreditation, it still enables you to showcase your skills and newly-acquired knowledge. I’ve used my certificates as a source of motivation and to boost my portfolio.

Udemy also offers a notes feature, which allows you to jot down essential points or reminders while progressing through a course. This has proven incredibly helpful in summarizing information and reviewing it later on.

  • Lifetime access
  • Self-paced learning
  • Certificate of completion
  • Notes feature

Finally, it’s worth mentioning that Udemy courses are available in multiple languages, making it an accessible platform for learners across the world.

From my experience, I can confidently say that Udemy’s structure and learning features make it a valuable resource for those looking to enhance their skills in various fields.

Professional and Personal Development Opportunities

In my Udemy Review, I’ve showcased the platform’s strong focus on professional and personal development. As an e-learning platform, Udemy offers a diverse range of courses useful for advancing one’s career and personal growth.

One of the key benefits of Udemy is its courses taught by professional instructors. This ensures that learners can acquire valuable skills for work proficiency. For instance, the platform offers courses on:

  • Web development
  • Leadership
  • Project management
  • Marketing
  • Graphic design

Udemy also caters to those seeking personal development opportunities, with courses on various topics such as:

  • Fitness
  • Photography
  • Personal Finance
  • Language learning
  • Music

If you are a visual learner, many courses on Udemy also include images and videos to enhance comprehension. Remember that a picture is worth a thousand words, and incorporating multimedia resources can make the learning experience more enjoyable and engaging. You can find suitable images for your article on websites such as Unsplash or Pexels.

Additionally, Udemy ensures that the learning experience is accessible and flexible for everyone. Some key features include:

  • Affordable pricing with courses starting at $11.99 up to $199.99
  • Close to 600 free courses available on various topics
  • 30-day refund policy ensuring satisfaction guarantee
  • Lifetime access to purchased courses

Overall, my experience with Udemy has been a positive one. The platform offers substantial professional and personal development opportunities, catering to various interests and skill levels. The ease of access, affordability, and quality of courses make Udemy a reliable option for those looking to enhance their knowledge and skillset.

Comparison with Other Online Learning Platforms

When it comes to online learning platforms, there’s no shortage of options to choose from. In this Udemy Review, I’ll be comparing Udemy with a few notable alternatives such as Coursera, MasterClass, edX, Skillshare, and LinkedIn Learning. Each platform offers unique features and benefits, catering to different learners and goals.

Udemy distinguishes itself through its massive course catalog with over 130,000 courses. As an open marketplace, almost anyone can create and sell a course, resulting in a wide range of topics and quality. Courses on Udemy tend to be affordable, with prices starting at $11.99.

Now, let’s take a look at the competition:

  • Coursera partners with universities and institutions to offer degree programs and professional certificates. In addition to individual courses, it provides structured learning paths and academic credibility. However, Coursera tends to be more expensive than Udemy.
  • MasterClass is perfect for learners seeking high-quality, polished content from industry experts and well-known personalities. Although they offer fewer topics than Udemy, the production value and unique insights make MasterClass a great choice for enthusiasts.
  • edX shares many similarities with Coursera, working with prestigious universities to provide college-level courses, degree programs, and professional certificates. With a focus on higher education, edX courses may be more time-intensive and have stricter deadlines.
  • Skillshare is a subscription-based platform focusing on creative, design, and business skills. With a flat monthly fee, learners gain unlimited access to all classes and may find the platform more suitable if they want to explore a wide range of topics.
  • LinkedIn Learning primarily targets career advancement and skill-building for professionals. They offer numerous courses on business, technology, and creative fields, often with a more practical, hands-on approach.

Overall, each platform has its strengths and the choice depends on your learning objectives, budget, and preferred learning style. Udemy may be a better fit for casual learners or those seeking to acquire specific skills quickly. It should be noted that varying content quality may require extra research when selecting a course on Udemy.

Customer Support and Refund Policy

My experience with Udemy’s customer support has been quite satisfactory. They provide a comprehensive help center with articles covering various topics related to the platform. In case you can’t find your answer there, you can reach out to them through a support request or can even connect via their active presence on social media platforms like Facebook and Twitter.

When it comes to the refund policy, Udemy has a 30-day refund policy on their courses. This allows students to learn without any risk. If the course wasn’t what you expected, Udemy will give you your money back with no questions asked. However, they also need to protect instructors from fraud and ensure a reasonable payment schedule. Payments are sent to instructors after 30 days from the purchase of the course.

Something worth noting is that sometimes refunds can be given in the form of Udemy Credits. This means that instead of refunding your money to the original payment method, it will be transferred to Udemy Credits which can be used to purchase other courses on the platform.

Here are some key points to remember about Udemy’s customer support and refund policy:

  • Comprehensive help center with various support articles
  • An active presence on social media platforms for support
  • 30-day refund policy for a risk-free learning experience
  • Refunds can be given as Udemy Credits
Udemy Review: A snipping from Udemy's website showing their refund policy.

Udemy for Business

In my experience, Udemy for Business has been an excellent platform for businesses that are looking to provide their employees with top-notch educational resources. The platform offers a comprehensive team plan, which gives access to an extensive library of professional courses in a variety of focus areas, including office productivity and management.

One aspect that has caught my attention is the convenience it offers to teams. With their wide range of courses, I believe that Udemy for Business could help companies develop and improve the skills required in today’s competitive workspace. The ease of access and the on-demand nature of the content allow users to learn at their own pace and essentially customize their growth trajectory.

A few highlights I’d like to point out include:

  • Breadth of course topics: There are numerous courses available to address the diverse needs of businesses, from basic office skills to advanced management training.
  • Quality instructors: Many Udemy Review mention the highly qualified and knowledgeable instructors, who bring their expertise and real-world experience to the courses.
  • User-friendly platform: The platform is optimized for quick navigation, which helps users to easily find the courses they need and manage their learning progress.

Udemy for Business proves to be a valuable resource for companies looking to invest in the professional development of their employees. Its combination of a vast course library, experienced instructors, and user-friendly interface make it a top choice for businesses of all sizes.

Frequently Asked Questions (FAQ)

  1. Are Udemy courses of high quality?

    Udemy courses undergo a Quality Review Process to ensure that they meet high-quality standards. However, course quality may vary because Udemy allows anyone to create and publish courses. I recommend reading user reviews and checking course ratings before purchasing a course to ensure it meets your expectations.

  2. What do people say about Udemy on Trustpilot?

    Udemy has received a range of reviews on Trustpilot. Some users have praised the platform for offering affordable courses on various topics, while others have criticized it for the inconsistent quality of some courses. It’s essential to assess individual course ratings and read user reviews to make an informed decision.

  3. How reliable are Udemy certificates?

    While Udemy provides completion certificates for its courses, these certificates are not universally recognized by employers or educational institutions. Udemy courses can be a valuable learning tool for personal and professional development, but their certificates don’t carry the same weight as those issued by accredited institutions.

  4. Is Udemy safe for online learning?

    Udemy is a reputable platform for online learning, and it takes the necessary measures to ensure its website is secure. It uses encryption and secure payment methods to maintain user privacy. However, it’s crucial to exercise caution when sharing any personal information online and only enroll in courses from trusted instructors.

  5. What are some good alternatives to Udemy?

    LinkedIn Learning

  6. Is Udemy accredited by any institution?

    Udemy is not accredited by any educational institution or governing body. It operates as a marketplace for learning and teaching, allowing anyone to create and sell courses. While this provides a diverse range of courses, it also means that the accreditation and recognition of Udemy courses may be limited compared to traditional educational institutions.